Can I return or exchange my product?Updated 2 years ago

ALL UNDERWEAR SALES ARE FINAL. 

Due to health code regulations and company policy, we do not accept returns. 

How do I return my order? 

You can return the item/s using the Return portal here, this is the only way we can accept your item/s. If you send us your item/s without a return authorization, we will not be able to accept it and it will be returned to sender. 

How do I use the portal? 

• Click here to the return portal using your order number and email address. 
• Select the item/s to return (there will be items that won’t quality for returns and won’t be selectable such as clearance or items beyond 60 days of order date). 
• Submit. 
• On this portal, you can verify the status of your return request and will be notified via email on every step. 

How long do I have to return my item/s? 

*Extended returns for the holidays! Request a return until January 31st, 2024* 

You have 60 days from your order reception date to make a return request in order to receive a refund.