We offer free shipping on US orders over $65, or a $5 flat rate for orders under $65. We also offer free shipping on Canadian orders over $80, or a $8 flat rate for orders under $80.

Do you offer free shipping?

We do our best to accommodate order modifications or cancellations. Kindly note that some requests may result in having you reprocess your order online.&#xA0;Please allow 1-3 business days for our team to confirm eligible order modifications.

Can I cancel or modify my order?

ALL UNDERWEAR SALES ARE FINAL.&#xA0;Due to health code regulations and company policy, we do not accept returns.&#xA0;How do I return my order?&#xA0;You can return the item/s using the Return portal here, this is the only way we can accept your item/s. If you send us your item/s without a return authorization, we will not be able to accept it and it will be returned to sender.&#xA0;How do I use the portal?&#xA0;<ul><li><a href="https://returns.wearwithin.com/" rel="noopener noreferrer" target="_blank">Click here</a> to the return portal using your order number and email address.&#xA0;</li><li>Select the item/s to return (there will be items that won&#x2019;t quality for returns and won&#x2019;t be selectable such as clearance or items beyond 60 days of order date).&#xA0;</li><li>Submit.&#xA0;</li><li>On this portal, you can verify the status of your return request and will be notified via email on every step.&#xA0;</li></ul>How long do I have to return my item/s?&#xA0;*Extended returns for the holidays! Request a return until January 31st, 2024*&#xA0;You have 60 days from your order reception date to make a return request in order to receive a refund.

Can I return or exchange my product?

We ship anywhere in the US and Canada!

Do you ship overseas?

Find out how to check when your order will arrive

Looking forward to your package?&#xA0;After every order is shipped, customers receive an email with the tracking number and link to check the status directly in the courier website.&#xA0;Additionally, your order status can be found<a href="https://tracking.wearwithin.com/?page-name=tracking-page">&#xA0;here</a>.

How can I follow the status of my order?

Feedback makes our products better, so learn how to give yours (good or bad)

A review request will be sent to your email address after the delivery of your order. There is also a spot to share your review on each of the product pages on our site. &#xA0;Drop us a line at anytime!&#xA0;

How can I give feedback about your products?

The best way to learn about new releases ahead of everyone is by signing up to receive our newsletter! You&apos;ll learn about new arrivals; promos and you get 15% off your next order. +<a href="https://wearwithin.com/pages/email-sign-up" rel="noopener noreferrer" target="_blank">Click here</a> to register!

How can I learn about new releases, promos & discounts?

We aim to have all order ship within 3-5 business days. Please note that high volume periods can affect shipping lead time.&#xA0;Once your package has been prepared for shipment, you will receive an email with the details of your shipment and your tracking number.

How long will it take to get my order?

Read this to make your Within's last longer and make you look better than ever

As we carry a lot of different brands, washing and drying instructions may vary.&#xA0;Please refer to the product tag to find detailed instructions on how to make your items last longer.

How should I take care of my Within products?

We&apos;re sorry that this has happened. Please reach out to our customer care with your order number and photo of the item(s) received for our records.&#xA0;We will get back to you with next steps in resolving this quickly.

I received the wrong item

Need to track your order? Find out how to get your tracking number

Once generated, a tracking number will be sent to your email address. Shipping typically takes from 3-5 business days. High volume periods can affect this lead time.Track your shipment<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;<a href="https://tracking.wearwithin.com/" rel="noopener noreferrer" target="_blank">here</a>.&#xA0;&#xA0;In case you need further assistance of our customer service team, please reach out through our <a href="https://wearwithin.com/en-ca/pages/contact" rel="noopener noreferrer" target="_blank">contact form</a> and we will gladly help you out.

Where is my tracking number?

Learn why your order might have been sent back to us

Typically, the courier sends the order back to us when they couldn&apos;t find the address you provided or couldn&apos;t find a secure spot to place your order.&#xA0;Please reach out to the customer service and inform your order number, as well as full shipping address to proceed with the next steps.

Why did my order was returned to you?

Need to change a billing or shipping address on an open order?

To protect our customers, we do not make changes on either shipping or billing address of open orders. If you need them changed, please reach out to our customer service so they can make the eligible adjustments.

Can I change the shipping or billing address of my order?

Find more about shipping rates and delivery times

Orders will be shipped within 3-5 business days of placing your order. High volume periods can affect this lead time.&#xA0;Once generated, a tracking number will be sent to the email address on order.We offer free shipping on US orders over $65, or a $5 flat rate for orders under $65. We also offer free shipping on Canadian orders over $80, or a $8 flat rate for orders under $80.

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